layout & steps
All doors are manual. The doorways have 75cm width clearance.
There is one 9cm step up from the street at the entrance. We have a portable ramp for this step.
Once inside there is level access to one consulting room and the toilet. We can arrange for your appointments to be in the ground floor room if needed (timetable permitting).
We have a flight of 14 stairs (in two sections with a landing) to get to the other consultation rooms. There is a handrail on one side.
The toilet is a step-free standard toilet, for all genders.
The nearest wheelchair-accessible public toilet is at the West End Public Toilets in Princes Street Gardens about 400 meters away – click here to see the listing on AccessAble.
There is sometimes low-level background music in the shop, never in the consulting rooms (except if you choose to have it for a bodywork treatment).
We have done our best to dampen external noise in the consulting rooms. There is still some intermittent noise from the street and from people moving around within the building.
Consulting rooms are carpeted. The shop and corridors have laminate wood floors.
We do not yet have an assistive listening/ hearing enhancement system in place but would welcome your requests.
If you arrive during shop opening hours, the entrance door is unlocked and the bookseller is available to assist you. Outwith shop hours, there is a buzzer for clients. It is around 138cm off the ground. If it’s inaccessible to you as a client, your practitioner will be able to meet you at the doorway at the agreed time without the buzzer.
You can use the seats in the shop area for resting and waiting (for appointment, taxis etc).
In the consultation rooms, we can move the seats around to support access and communication.
We can offer online coaching and counselling for health or access reasons – please let us know you prefer this and we will arrange it.