Nonviolent Communication


We recommended this if you feel your interactions often end in conflict, misunderstandings or unsatisfactory compromises, or if you find it difficult to be assertive and express your needs.


At its core this book is a manual for using nonviolent communication – outlining the process and explaining to the reader how to implement it. However, it is so much more than that. It is truly a fascinating read, as Rosenberg reveals to us the power of the words we use every day – how our language shapes us, creates conflict, causes rifts in relationships, blocks our communication or our understanding. He explains how small shifts can help us build bridges again, make ourselves more clearly understood and state our needs without creating a conflict. At the centre of the theory is the essential nature of empathy and being able to communicate our feelings – specifically the feelings and needs that are underneath our actions or judgements. For example, when we say ‘You’re always late, it’s so selfish and it makes me so angry’, it might be more effective to say, ‘When you are late, I feel unimportant. I feel anxious because I think it will impact our plans. It would really help me if you could be on time, or tell me if you are going to be late’. Rosenberg teaches us that it is OK to state our needs, and we can do so in a kind and empathetic way that avoids conflict.

He uses personal stories from his life, and case histories, to illustrate the theory, and includes useful exercises and lists of, for example, vocabulary for feelings.

It is an insightful read, recommended for anyone with an interest in language or learning how to communicate their needs.

Additional information

Format Paperback
Weight 424 g
Dimensions 228 × 153 × 17 mm
Book Author

ISBN 9781892005281


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